d.desk support.Customer portal

IT SUPPORT FOR SMALL & MEDIUM BUSINESSES

Less IT trouble.
More working.

From everyday desktop problems to your next Microsoft 365 migration. Practical IT support that helps your business get on with its day.

Get in touch

Remote support · On-site visits

Technology should help your business move forward.We help you make it work.

WHAT WE DO

The support you need.
In plain English.

One place to turn for your computers, cloud services, website and virtual infrastructure.

01 / EVERYDAY IT

Desktop support

Get help with the computer issues that interrupt your working day.

  • Desktop and laptop troubleshooting
  • Software setup and configuration
  • Printers, peripherals and connectivity
Discuss desktop support
02 / CLOUD & EMAIL

Office 365 migrations

Move your business to Microsoft 365 with a considered plan for your users and data.

  • Migration planning and preparation
  • Email and file migration support
  • User setup and post-move assistance
Plan your migration
03 / YOUR WEBSITE

WordPress support

Practical help to maintain your website and resolve problems when they arise.

  • Plugin and theme troubleshooting
  • Updates and maintenance support
  • Website errors and performance issues
Discuss your website
04 / YOUR SYSTEMS

Windows support

Keep your Windows environment ready for the people who depend on it.

  • Installation and configuration
  • Update and upgrade assistance
  • Performance and system troubleshooting
Get Windows support
05 / VIRTUAL INFRASTRUCTURE

Virtualisation support

Support for the virtualisation platforms, hosts and virtual machines running your business systems.

  • Host and virtual machine setup
  • Configuration and troubleshooting
  • Virtual machine migration assistance
Discuss virtualisation
LET’S START WITH THE PROBLEM

Not sure what
you need?

Tell us what isn’t working, or what you want to change. We’ll help you work out the next step.

Talk to Desk Support

A CLEAR WAY FORWARD

From “it’s not working”
to a plan of action.

01

Tell us what’s happening

Share the issue, who it affects and what you need to achieve. You don’t need to know the technical terms.

02

Agree the next steps

We’ll discuss the work involved, the costs and whether remote help or a site visit makes sense.

03

Get the support you need

We’ll work through the agreed issue or project and explain the outcome and any recommended next steps.

LOCAL WHEN IT MATTERS

At your desk,
remotely.

Remote support for issues we can work through online. On-site visits when the job needs a hands-on approach.

Send us your location and a short description of the work to discuss availability.

Built around your business

For small and medium-sized businesses needing help with day-to-day IT or a specific technical project.

Remote supportHelp without a site visit
On-site supportWhen a site visit is needed
Project supportMigrations, setup and changes

LET’S GET IT SORTED

What can we help you with?

Tell us a little about your business and the support you need.

Include your location and the service you’re interested in.
Please don’t send passwords or other sensitive information by email.