[hidden]{display:none!important}.portal-main{min-height:70vh;padding-block:35px 75px}.account{display:flex;align-items:center;gap:18px;font-size:14px}.account span{max-width:250px;overflow-wrap:anywhere}.auth-grid{display:grid;grid-template-columns:1.2fr 1fr;gap:90px;align-items:start;padding-block:45px}.auth-intro h1{font-size:52px;letter-spacing:-2px}.auth-intro ol{padding-left:25px;margin-block:28px;line-height:2.2}.auth-card,.form-card{padding:36px;background:var(--paper);border:1px solid var(--line);border-radius:12px}.auth-card h2{font-size:30px}.auth-card p{color:var(--muted)}label{display:block;font-size:14px;font-weight:600}input,select,textarea{display:block;width:100%;padding:12px 13px;margin-top:7px;margin-bottom:20px;border:1px solid #a9bfc3;border-radius:5px;font:inherit;font-size:16px;color:var(--ink);background:#fff}textarea{resize:vertical;min-height:120px}input:focus,select:focus,textarea:focus{outline:3px solid #92baaf;outline-offset:1px}button{font:inherit;cursor:pointer}button:disabled{opacity:.55;cursor:wait}.auth-card .button{width:100%}.auth-links{display:flex;gap:20px;flex-wrap:wrap;margin-top:24px}.text-button{background:none;border:0;padding:0;color:var(--ink);text-decoration:underline;text-underline-offset:5px;font-size:14px}.secondary{background:white;color:var(--ink);border:1px solid #a9bfc3}.secondary:hover{background:#edf3ef}.notice{border:1px solid #98b65c;background:#f0f9dc;padding:15px 20px;border-radius:6px;margin-bottom:25px;overflow-wrap:anywhere}.notice.error{background:#fff0ed;border-color:#d49c91;color:#7e211b}.portal-heading{display:flex;justify-content:space-between;gap:20px;align-items:center;margin:30px 0}.portal-heading h1{font-size:38px;letter-spacing:-1.5px;line-height:1.25;margin:0 0 10px}.portal-heading p{margin-bottom:0;color:var(--muted)}.portal-heading .eyebrow{margin-bottom:12px}.toolbar{display:flex;gap:20px;align-items:end;background:var(--paper);padding:20px;border-radius:8px;margin-bottom:25px}.toolbar label:first-child{flex:1}.toolbar input,.toolbar select{margin-bottom:0}.toolbar .button{padding:12px 20px}.empty{padding:55px 25px;text-align:center;border:1px dashed #9cb5ba;border-radius:8px}.empty h2{font-size:25px}.ticket-row{display:grid;grid-template-columns:110px 1fr auto;gap:20px;padding:23px;border:1px solid var(--line);border-bottom:0;text-decoration:none;align-items:center;background:#fff}.ticket-row:first-child{border-radius:8px 8px 0 0}.ticket-row:last-child{border-bottom:1px solid var(--line);border-radius:0 0 8px 8px}.ticket-row:hover{background:var(--paper)}.ticket-row h2{font-size:18px;letter-spacing:-.4px;margin:0 0 5px;overflow-wrap:anywhere}.ticket-row p{font-size:14px;color:var(--muted);margin:0}.reference{font-size:14px;font-weight:700;white-space:nowrap}.badge{display:inline-block;padding:5px 10px;font-size:12px;font-weight:700;border-radius:4px;background:#e6eff1;white-space:nowrap}.badge[data-status="Resolved"],.badge[data-status="Closed"]{background:#e8f4d7}.badge[data-status="Waiting for customer"]{background:#fff0cf}.pagination{display:flex;justify-content:center;gap:20px;align-items:center;margin-top:25px;font-size:14px}.form-card{max-width:850px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.muted{font-size:13px;color:var(--muted);margin-top:-8px}.ticket-meta{display:flex;gap:12px 30px;flex-wrap:wrap;color:var(--muted);font-size:14px;padding:20px 0;border-block:1px solid var(--line);margin-bottom:30px}.detail-grid{display:grid;grid-template-columns:minmax(0,1fr) 270px;gap:35px}.conversation{min-width:0}.message{border:1px solid var(--line);padding:22px;border-radius:8px;margin-bottom:17px}.message.staff{border-left:4px solid #739941;background:#f5f9ef}.message header{min-height:auto;display:flex;flex-wrap:wrap;padding:0;gap:10px;margin-bottom:14px;align-items:center;font-size:14px}.message time{font-size:12px;color:var(--muted)}.message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:0}.detail-grid h2{font-size:24px;letter-spacing:-.5px}.admin-card{padding:25px;background:var(--paper);border-radius:8px;align-self:start}.admin-card h2{font-size:21px}.reply{margin-top:25px}.reply label{font-size:17px}.portal-main footer{padding:0}@media(max-width:850px){.auth-grid{gap:35px}.auth-intro h1{font-size:40px}.account span{max-width:170px}.detail-grid{grid-template-columns:1fr}.admin-card{grid-row:1}.toolbar{flex-wrap:wrap}.toolbar label:first-child{min-width:200px}.ticket-row{grid-template-columns:85px 1fr}.ticket-row>.badge{grid-column:2}.auth-card{padding:25px}}@media(max-width:620px){.account{font-size:12px;gap:10px;flex-wrap:wrap;justify-content:end}.account span{display:none}.auth-grid{grid-template-columns:1fr;padding-top:15px}.auth-intro h1{font-size:38px}.auth-intro ol{display:none}.auth-intro .lead{margin-bottom:18px}.auth-intro>p:last-child{display:none}.portal-heading{align-items:start;flex-direction:column}.portal-heading h1{font-size:32px}.form-grid{grid-template-columns:1fr;gap:0}.form-card{padding:23px}.toolbar{padding:15px;gap:15px}.toolbar label{width:100%}.ticket-row{padding:17px;gap:12px}.ticket-row h2{font-size:16px}.ticket-meta{gap:10px}.pagination .button{padding:9px 15px}}